News

News

Thats all Guys.
 V.S.
 
 
30/07/2014 USD 4.95   $0.00 $8.47
30/07/2014 LYC*TRIPOD 781-3702628 $5.27   $8.47
 
This is sum of what I'm paying every month to have advertisement - free -  website.  I have been complaining to you for some months now that my website contained advertisement , pictures, words highlighted that draw attention to other website and away from the content published. 
Lycos response was - we are not responsible for that - and as we see there's no advert published on your site. I would encourage you to visit my website as a visitor - that might help.

Looks like the guys who are paid to sabotage my website are more skilled than Lycos staff and that I'm paying for something you can't protect me from I need to request that the Lycos ceased billing me monthly. I hope I'm being clear with my request  and I will notify my bank to block any attempt from your company to bill me. 

Please instruct me is your site still free of charge or I have to move my website to another free provider. Also would you please give me enough time to organized that.

Kindly thankyou
Vesna

Date: Sun, 16 Mar 2014 10:45:19 +0000
To: VS
Subject: Billing problem with your premium Tripod account
From: support@lycos-inc.com

Hello new.home, [ Tripod Account No: 163466632 ]

We regret to inform you that Lycos was unable to charge your credit card for your subscription service (tripod) since 2014-03-16. This may be due to insufficient funds or another problem.
As a result, your subscription features will soon be disabled. If you have a domain name as part of your subscription, it will be returned to the registry and made available for purchase by other users. To prevent this loss of service, please update your billing information by following the instructions below as soon as possible.
Because you are a valued member, we are giving your account a sixteen day grace period from the billing date so that you may take corrective action. If no action is taken, your account will be downgraded to free status.
If you have any questions, or would like to speak to a Lycos representative, see help. We will be happy to assist you.
Please follow these steps, within the next one days, and your Premium Services will be preserved or reactivated as appropriate: 
  1. Contact the issuing bank immediately.
  2. Navigate to billing edit and sign in to your Tripod account with your username and password.
  3. In the "Payments" section, click the "Edit" button to update your credit card information.
  4. Alternatively, in the "Manage Payment" section you can click the "Switch service(s) to different payment method" to switch payment to a different Credit Card you already have on file with us, or
  5. In the "Add new Credit Card payment method" you can add a new Credit Card, or
  6. In the "Add new PayPal payment method" you can add a new PayPal.
If you are having difficulty updating your credit card and require assistance, please see call 866-311-4737 (US/Canada) / 1-781-370-2628 (International) or open a ticket. We will be happy to assist you.
If you're not interested in reactivating your premium Tripod account, please contact us at the number above, so that we can close your premium account and remove you from our email notification list.
We're glad to have you as a member, and we look forward to your continued use of the Tripod service.
Sincerely,
Customer Support at Tripod
Please do not reply to this message.
For information about the Lycos Privacy Policy Please see privacy.
For information about the Terms and Conditions of this service Please see legal.